French‑Speaking Helpdesk Support Technician
AVEC Human Resources Services · Posted Nov 13, 2026
- Remote, Portugal +1 more
- Remote
- Full-time
- €1K–€1K per month
Provide third‑line technical assistance for software applications and support users of a financial and accounting management platform for SMEs.
Locations (2)
- Portugal
- Porto, Portugal
Compensation
Base salary: 998 € Holiday allowance: 83.17 € Christmas allowance: 83.17 € Meal allowance: 154 € Total package: 1,318.34 € Total cash compensation: 1,318.34 €
Responsibilities
- Handle incoming support requests from users (phone, email, chat)
- Provide third‑line technical assistance for software applications
- Analyze issues, errors, and data inconsistencies
- Support users in resolving technical problems related to specific applications
- Follow established protocols and ensure accurate use of tools