- Sao Paulo, Sao Paulo, Brazil
- Manager
Manager to lead ecommerce projects and support the development and improvement of ecommerce systems and processes using integration platforms, AI tools, and customer service systems.
Responsibilities
- Managing ecommerce projects from planning through implementation, ensuring alignment with business priorities and stakeholder needs.
- Evaluating, implementing, and improving ecommerce systems and solutions, including integration platforms, artificial intelligence tools, and customer service systems.
- Working with internal teams and external partners to coordinate system integrations and resolve technical and operational issues.
- Supporting the improvement of ecommerce operations, including order processing, reconciliation, and related workflows.
- Identifying opportunities to automate processes, increase efficiency, and improve the customer experience.
Requirements
- Bachelor’s degree in Business Administration
- Bachelor’s degree in Information Technology
- related field
- Nice to have: Experience in ecommerce operations
- Nice to have: order processing