L1/L2 Network Engineer
HCL Global Systems Inc. · Posted Nov 11, 2026
- Plano, Texas, United States
- Senior
- 7+ years
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HCL Global Systems Inc. · Posted Nov 11, 2026
Must Have Skills: ⦁ Network Lab Experience (L1/L2 Support) Nice to Have Skills: Detailed Job Description: ⦁ 7+ years of experience in Network Lab with strong expertise in managing lab installations, activation and validation of optical devices, and provide L1/L2 support for connectivity issues and troubleshooting. ⦁ Handle installation and activation of new test equipment and make it available to end users. ⦁ Apply a good understanding of OLTs, ONTs, splitters, and other optical & network devices in day-to-day work. ⦁ Perform image upgrades and assist with configuration updates. ⦁ Confirm device reachability and validate ports, links & network devices. ⦁ Develop, enhance, and maintain Python scripts to automate routine operational tasks. ⦁ Debug the reported issue and create a root cause analysis and fix for the issue reported. ⦁ Engineer can work in shifts and on-call support for Critical service requests. ⦁ Good communication and attitude towards work. ⦁ Triage tickets and provide Level 1/2 support for connectivity and traffic issues. ⦁ Good understanding of the ethernet copper and fiber connectivity and their SFP 1G/10G. ⦁ Exposure to Cisco/Juniper network switches and routers is an added advantage. Minimum Years of Experience: ⦁ 7 to 10+ years Top 3 responsibilities you would expect the Subcon to shoulder and execute: Interview Process (Is face to face required?) ⦁ Virtual
See full job descriptionInfosys Pontoon · Posted Nov 6, 2026
Lab L1/L2 Network Engineer responsible for managing lab installations, activation, and validation of optical devices, and providing support for connectivity issues.
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