- Remote, India
- Remote
- Full-time · Senior
- 5+ years
The Conversational AI Engineer (CAI) is responsible for developing and deploying Conversational AI solutions: chatbots and voicebots, using LLMs, Agentic AI, and NLU models. This role manages technical implementations and integrations across environments, ensuring compliance with standards and best practices.
Responsibilities
- Implement system integrations for seamless automation across platforms
- Engineer prompts and structure knowledge bases to ensure accurate and context-aware responses
- Ensure safe and reliable AI model by implementing safeguards and governance measures
- Configure and maintain STT/TTS systems, ensuring high-quality voice performance and seamless telephony integration
- Document architectures, configurations, and deployment processes to maintain transparency and reproducibility
Requirements
- Nice to have: Cognigy