Director of Operations for the Division of Tenant & Owner Resources (CityHAP Program)
City of New York · Posted Nov 11, 2026
- New York City, New York, United States
- 2+ years
Lead the Division of Tenant and Owner Resources to deliver rental subsidy programs for New Yorkers, overseeing performance, staff development, and operational improvements.
Responsibilities
- Oversee performance management cycle
- Support supervisors and staff development
- Manage accountability and corrective action
- Coordinate training and professional growth
- Foster team cohesion and organizational effectiveness
Requirements
- Master's degree in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree
- Baccalaureate degree with four years of professional experience
- Associate degree with six years of professional experience
- High school diploma with eight years of professional experience
- Nice to have: People leadership