- Heerlen, Limburg, Netherlands
- Hybrid
- Full-time
- €40K–€60K per year
Customer Care Operations Expert supporting Offer-to-Cash activities in Western Europe
Compensation
Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 40,000.00 EUR - 60,000.00 EUR
Responsibilities
- Serve as single point of contact for business partners regarding OTC process execution
- Own complete order cycle ensuring accuracy and quality
- Manage inquiries with first-time-right mindset
- Resolve issues proactively across functions
- Build and maintain partnerships with customers and internal stakeholders
Requirements
- Bachelor degree
- Nice to have: Agile
- Nice to have: Lean
- Nice to have: Scrum