- Manila, Philippines
- 2+ years
Responsibilities
- Demonstrate agility by adapting to changing customer needs, priorities, workflows, systems, and business requirements while maintaining quality and timely service.
- Locate and verify individuals’ professional and biographical details using approved research sources.
- Locate, review, and retrieve U.S. court docket information through LexisNexis products and U.S.-based government websites.
- Assist customers by telephone and written communication with service, support, and research-related inquiries.
- Manage research and service requests from intake through completion, ensuring accurate, relevant, and timely results based on customer requirements.
Requirements
- Bachelor's degree holder