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Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Assist users with VPN, Wi‑Fi, MFA, and access‑related issues.
Respond to incidents and service requests within agreed SLA timelines.

Skills

Onsite support Remote support Hardware troubleshooting Software troubleshooting Operating system troubleshooting Connectivity troubleshooting Microsoft 365 support

Desktop Support Engineer

TEKsystems · Posted Oct 28, 2026

Open

Martinez, California, United States
On-site
Contract · Associate
$25–$30 per hour
3+ years

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Provide Tier 1/Tier 2 desktop and help desk support for end users, troubleshoot hardware/software, support Windows 10/11, manage deployments, handle MFA, and resolve tickets.

Compensation

The pay range for this position is $25.00 - $30.00/hr.

Responsibilities

Provide Tier 1/Tier 2 desktop and help desk support for end users
Troubleshoot hardware, software, operating system, and peripheral issues
Support Windows 10 and Windows 11 environments, including upgrades and migrations
Assist with laptop deployments, imaging, configuration, and user onboarding
Handle password resets, MFA-related issues, account support, and access requests

Requirements

Nice to have: Network Connectivity and Infrastructure Troubleshooting
Nice to have: Switches
Nice to have: Wireless Networks
Nice to have: VPNs
Nice to have: Basic Networking Concepts

Skills

Desktop Support Help Desk Support Windows 10 Windows 11 Hardware & Software Troubleshooting

MFA Support jobs

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