- Remote, United States
- Remote
- Full-time · Staff
- $146K–$192K per year
- 7+ years
The DSE is a trusted technical partner to our Priority Support customers with a strong AI-first mindset, customer management skills & technical acumen, blending deep technical expertise with account engagement and service delivery.
Compensation
The estimated base salary range for this role is $146,000 - $192,100.
Responsibilities
- Provide hands-on support for customer needs following Snowflake deployment - from quick start consultations, to issue resolutions, account health monitoring and critical event support.
- Deep understanding of the customer's product integration architecture and workloads.
- Design, review and execute use cases with customer context to align with Snowflake best practices, product features and functionality.
- Provide guidance on how to resolve customer-specific technical challenges
- Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s product and service offerings
Requirements
- Bachelor's degree in Computer Science
- Master's degree in Computer Science
- related field
- Nice to have: DevOps
- Nice to have: DataOps