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Provide site support and ensure compliance with Eaton's IT policies and procedures, managing IT ownership for sites, troubleshooting, and leading improvement initiatives.
eatoncorpo · Posted Nov 10, 2026
Provide site support and ensure compliance with Eaton's IT policies and procedures, managing IT ownership for site(s) and leading regional improvement initiatives.
This Desktop Support Supervisor will support and enhance the technical capabilities of the Field Technicians. This Lead will provide strategic leadership and planning for technical support of Client end user devices, and perform detailed Root Cause Analysis on CSAT & DSAT results.
The starting pay range for this role is $79,200-$118,800.
Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance.
The expected salary range for this position is $32.28 to $49.76 hourly.
Support consumers by managing enquiries, requests, and cases through to resolution while ensuring compliance with service level agreements and consumer rights regulations.