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1–1 jobs· newest first

Business support specialist L1New
Xylem · Chennai, India

+10K new in the last hour

Business support specialist L1

Xylem · Posted Nov 12, 2026

Chennai, Tamil Nadu, India
3–5 years

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Business Support Specialist L1

Responsibilities

Provide technical troubleshooting for U.S. customers
Handle customer and technician calls
Perform 3-5 calls per shift for troubleshooting and diagnosis of digital IoT products
Monitor mailbox
Follow instructions and suggest process improvements

Requirements

B.E Degree in Mechanical stream
Nice to have: Technical Support Engineer
Nice to have: Global Technical Customer Service Agent

Skills

CRM experience (ServiceNow, MS Dynamics, BMC Remedy)SAP S4 HANA working knowledge Technical troubleshooting Call handling Mailbox monitoring ServiceNow MS Dynamics BMC Remedy

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