- Ciudad de Mexico, Distrito Federal, Mexico
- Mid
- 2–5 years
The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications, dealing with complex problems independently and integrating specialty area knowledge with industry standards.
Responsibilities
- Provide technical and business support for users of Citi Applications
- Field issues and queries from stakeholders, provide short-term resolutions and work with technology partners for long term remediation
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participate in disaster recovery testing
- Participate in application releases, from development, testing and deployment into production
Requirements
- Bachelor’s/University degree or equivalent experience