Manager call-backs jobs

Customer Care Coordinator

Anglian Water Services Ltd · Posted Jan 10, 2022

Lincoln, Lincolnshire, United Kingdom
Hybrid
Full-time · Entry
£22K per year

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As part of the Customer Experience team, you’ll assist in the delivery of a business critical service to ensure that customers expectations are exceeded. Role involves managing additional contacts, monitoring customer commitments, and verifying work order completion.

Compensation

Circa £21,500 dependent on skills & experience

Responsibilities

managing all additional contacts
proactively monitor customer commitments and appointments
ensure all confirmed work orders are analysed to verify correct completion
owning and taking full responsibility for customer issues
providing an outstanding end to end service for customers

Skills

Excellent customer service direct customer contact query resolution experience manager call-backs able to produce statistics and business reports Excellent communication both written and verbal problem analysis skills

Customer Care Coordinator

Customer Care Coordinator

Compensation

Responsibilities

Skills

Benefits

Customer Care Coordinator

Compensation

Responsibilities

Skills

Benefits