Engineer II
Mindlance · Posted Nov 9, 2026
- North Chicago, Illinois, United States
- Associate
- 3+ years
The Analytical Instrument Service Engineer supports a diverse range of laboratory environments by providing expertise in the installation, maintenance, and repair of advanced scientific instruments (including high-performance liquid chromatography (HPLC), gas chromatography (GC), and mass-spectrometry systems).
Responsibilities
- Develop and maintain up-to-date technical skills and expertise in the installation, maintenance, calibration, and repair of analytical lab instrumentation such as high-performance liquid chromatography (HPLC), gas chromatography (GC), and mass-spectrometry systems.
- Diagnose and resolve instrumentation performance issues via troubleshooting, repairs, and preventive maintenance.
- Coordinate problem resolution with cross functional groups and external suppliers to expedite services and repairs.
- Advise customers on preventive maintenance and system configurations to improve performance and minimize downtime.
- Review technical documentation, analyze reports, and recommend corrective actions as needed.
Requirements
- Bachelor’s degree or higher in a science-related field (e.g., Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, Engineering, Biology)
- Associates degree or high school diploma/GED with 5+ years of directly relevant experience
- Nice to have: Experience calibrating lab equipment such as an HPLCs, GCs, and Mass Spectrometers using NIST traceable standards
- Nice to have: Experience using chromatography software such as Empower