Instructional Design & Trainer, Mid (Clinical Trainer and Operational Support)
Acentra Health · Posted Nov 9, 2026
- Mid
- $67K–$84K per year
The Instructional Design and Trainer Mid (Clinical Trainer and Operational Support) provides clinical and operational support across the Integrated Health Solutions division, developing practical job aids, learning materials, and contract-specific training for clinical staff working in utilization management, case management, and assessment programs.
Compensation
"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Responsibilities
- Develop, update, and maintain job aids, reference guides, process documents, checklists, presentations, and other learning materials for clinical staff.
- Create training content related to utilization management, case management, and assessments, including clinical workflows, documentation standards, systems, contract requirements, and escalation processes.
- Support onboarding and orientation for new clinical staff by coordinating training activities, preparing materials, reinforcing role expectations, and helping new employees apply knowledge in day-to-day operations.
- Deliver or co-facilitate contract-specific training for staff working in utilization management, case management, and assessment programs.
- Partner with operational leaders, clinical subject-matter experts, quality teams, implementation teams, and other stakeholders to identify training needs and ensure materials reflect current policies, workflows, and client requirements.