- Kuwait City, Al Asimah, Kuwait
- 7+ years
The Watch Officer (WO) performs duties as a shift supervisor and senior NOC person, overseeing network performance, fault management, and incident resolution for the NOC.
Responsibilities
- Manages, monitors and maintains situational awareness of all network and system entities under the responsibility of the NOC.
- Single point of contact for all communications needs and performs Enterprise services as required.
- Attends and conducts regular meetings to keep all parties apprised of network and communications/data systems changes, improvements, and project progression as required.
- Schedules and prioritizes individual workload, and provides status of tasking to the NOC Chief Watch Officer as required.
- Focal point for reporting all incidents and user POC for Service Requests.
Requirements
- High school diploma