- Chicago, Illinois, United States
- Hybrid
- $66K–$123K per year
- 5+ years
Compensation
Base Salary Range: $66,000-$123,000
Responsibilities
- Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support.
- Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution.
- Elicit and document business requirements, create test plans and perform quality assurance testing plus provide training for implemented requirements.
- Work closely with business users to understand their needs and identify inefficiencies and areas for improvement.
- Identify opportunities for process improvements and contribute to ongoing optimization efforts.
Requirements
- Bachelor's degree