MFA Digital Support Analyst
cpconsulting · Posted Nov 9, 2026
- Cape Town, Western Cape, South Africa
- On-site
- Full-time · Mid
- 3–5 years
The MFA Digital Support Analyst supports the implementation, rollout, onboarding, and post-go-live support for the MFA Programme, providing operational and user support across Digital Applications.
Responsibilities
- Support phased MFA implementation and rollout activities across various digital assets.
- Assist with onboarding users onto MFA platforms and authentication solutions.
- Monitor user adoption and identify trends that may impact rollout success.
- Provide hypercare and post-deployment support during implementation phases.
- Coordinate communication and support activities during rollout phases.
Requirements
- Diploma or Degree in Information Technology
- Computer Science
- Information Systems degree
- Nice to have: ITIL Foundation certification
- Nice to have: IAM certifications