Business Analyst | Analyste d'affaires – POS, Omnichannel & Mobile
Jesta I.S. · Posted Nov 13, 2026
- Montreal, Quebec, Canada
- Hybrid
- Full-time · Mid
- 3–5 years
In this role, you will play a key part in translating complex retail business needs into clear, practical, and intuitive software solutions. You will work closely with Product Managers, Development teams, clients, and other cross-functional partners to define requirements, design workflows, and support the delivery of features across Point of Sale (POS), omnichannel, and mobile store solutions.
Responsibilities
- Gather, analyze, and synthesize requirements from internal stakeholders, clients, retail operations, and market trends
- Translate complex retail business needs into clear and actionable software requirements and solutions
- Design and document workflows supporting POS, omnichannel fulfillment, and mobile store operations
- Prepare detailed functional specifications, user stories, process flows, and acceptance criteria for development teams
- Identify business process improvements and recommend practical solutions aligned with retail industry best practices
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience
- Nice to have: Buy Online, Pick Up In Store (BOPIS)
- Nice to have: Ship-from-store
- Nice to have: Inventory availability and management
- Nice to have: E-commerce platforms