- Chennai, Tamil Nadu, India
- Hybrid
- Full-time · Lead
- 6+ years
The AI Innovation Lead will redesign and operationalize frontline workflows using AI and automation. The role involves translating business priorities into measurable workflow transformations, running automation work, and ensuring responsible AI adoption across the business.
Responsibilities
- Coordinating the mapping and redesign of frontline workflows together with the relevant business teams
- Partnering with key business stakeholders to identify and scope work packages with clearly defined resource needs, measurable outcomes, and target problems
- Assessing data readiness, technical feasibility, and implementation complexity for proposed automation initiatives
- Defining success metrics and expected business outcomes for each AI initiative, in collaboration with stakeholders
- Overseeing the development of local automations in collaboration with business stakeholders and subject matter experts
Requirements
- degree in quantitative field (IT, physics, mathematics, etc.)
- business transformation