- San Salvador, San Salvador, El Salvador
Supports the Customer Billing Disputes Department by reviewing customer telecommunication bills, calculating and confirming correct invoice charges, and researching billing disputes.
Responsibilities
- Analyzing bills, determining any applicable credits, proposing credits for approval and posting credits once approved.
- Reviewing bills with customers, researching disputes utilizing heavy communication with many internal departments as well as customers and agents.
- Multitasking in a high volume and fast paced environment.
- Ability to work within different databases with complete accuracy.