Customer Solutions Specialist
NGL Insurance · Posted Nov 4, 2026
- Madison, Wisconsin, United States
- Hybrid
- Full-time
- 0+ years
Provide professional customer support via phone and written communication, focusing on retention and high-quality service.
Responsibilities
- Deliver high-quality communication primarily over the phone
- Write clear and detailed notes and instructions
- Effectively write emails, letters, and other forms of written communication
- Leverage resources and reach out for support on escalated situations
- Utilize various systems to locate applicable information
Requirements
- High School or GED