Native Spanish speaker jobs

Key Account Manager

Kaizen Gaming · Posted Nov 5, 2026

Buenos Aires, Buenos Aires, Argentina
Hybrid
Full-time · Mid

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Oversee the portfolio of high-net-worth customers in the Argentinian market, focusing on building relationships with Key Accounts, enhancing loyalty, and delivering personalized experiences.

Compensation

Competitive pay and bonus scheme

Responsibilities

Manage the customer portfolio and establish strong personal relationships to foster loyalty, retention, and increased lifetime value by maintaining their customary and sustainable play levels
Monitor individual customer performance and ensure timely provision of rewards, both online and offline, aligning with business requirements
Deliver top-tier customer service to assigned customers, acting as the primary point of contact through all available channels and for any related issues
Proactively target individual customers with appropriate actions at strategic points in their lifecycle (new Key Accounts, churning, lapsed, returning, big winners, etc.) to drive growth and activity
Strategically plan and host diverse local or global Key Account events, collaborating with the Hospitality and Sponsorship Team

Requirements

Bachelor’s and/ or Master's Degree in Marketing/Business Administration/Management or other relevant fields
Nice to have: Key customer management

Skills

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