- Little Rock, Arkansas, United States
- 2+ years
Supports processing of all bank’s debit and credit card, ACH and Zelle disputes in a high volume deadline driven environment.
Responsibilities
- Acts as a first-line resource for disputes regarding all debit and credit card, ACH and Zelle dispute issues
- Operates programs to transmit dispute information
- Receives, verifies, processes and finalizes incoming all dispute types according to established procedures
- Reviews dispute information in various applications
- Contacts customers for information or dispute resolution as required
Requirements
- High school diploma or its equivalent