Provide end user computing support to a decentralized user community, including installation, configuration, and troubleshooting of hardware and software.
The rate of pay for this role at the noted location is $24.00 / hour.
- Installation and configuration of endpoints following documented processes
- Participate in migration initiative to upgrade existing endpoint fleet from Windows 10 to Windows 11
- Provide end user support on areas of responsibility following document processes and procedures
- Provide accurate record keeping of all assets in accordance to existing asset management protocol within corporate ITSM toolset (ServiceNow)
- Distribute software and application installs in alignment with software install policies to ensure proper licensing
- Bachelor's degree
- Master's degree
- Nice to have: Google
- Nice to have: Windows 10
- Nice to have: Windows 11
ESM Tools Systems AdministratorNewA.C. Coy · Eagan, US