- Bucharest, Bucharest, Romania
- Hybrid
- Senior
- 10+ years
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
- Working with our Critical Account Program customers acting as the senior technical resource
- Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
- Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
- Build strong customer relationships and become a trusted advisor
- Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
- Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
- Nice to have: Experience with wireless networking solutions