- Raleigh, North Carolina, United States
- On-site
- Full-time · Mid
- 5+ years
Designs, builds, and implements enterprise voice and telecommunications infrastructure technologies to enable scalable, secure, and reliable business communications.
Responsibilities
- Designs, builds, and implements enterprise infrastructure technology platforms and systems, with a focus on voice, telecommunications, VoIP, and related network technologies.
- Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
- Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements, including supporting product ownership and implementation of new voice and telecommunications technologies.
- Collaborates with cross-functional teams, customers, and stakeholders to integrate new technologies and continuously improve infrastructure standards, services, and processes.
- Troubleshoots and resolves complex technical issues impacting infrastructure performance and reliability.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, training, and work-related experience
- Nice to have: Master’s degree in a relevant technical discipline
- Nice to have: Experience designing, implementing, supporting, and optimizing enterprise voice and telecommunications solutions
- Nice to have: Experience serving in a technical product ownership or similar role