- Hyderabad
- Full-time · Senior
- 5–7 years
The Senior Analyst for Service Management & Leasing plays a pivotal role in ensuring the implementation and optimization of Order to Cash (O2C) solutions at Zoetis, spearheading Service Management initiatives within O2C, with a focus on supporting the Service Management and Diagnostic business units.
Responsibilities
- Collaborating with stakeholders to understand business processes and design solutions
- Act as internal consultant and design architect for SAP global solution, working with Business Partners
- Develop, prototype, test and implement solution improvements to increase stability, usability, and functionality to enable end users to meet business objectives
- Creating and maintaining technical documentation, including design documents, user guides, and release notes
- Develop, prototype, test and implement Order Mgt. functionality and integration with other SAP modules like Vistex for pricing, Hybris integration and Service management tools for Order to Cash
Requirements
- Bachelor’s or Master’s in Business management, Information Technology, or a related field
- Nice to have: Life sciences / pharmaceuticals industry experience
- Nice to have: SAP HANA
- Nice to have: Vistex Modules
- Nice to have: CRM