- Durban, KwaZulu-Natal, South Africa
- Full-time · Mid
- 2–3 years
Drive sales growth and deepen client relationships in Personal and Private Banking through proactive outbound telesales and virtual client engagement.
Responsibilities
- Sell and cross-sell Personal and Private Banking products through outbound telesales
- Run outbound sales and entrenchment campaigns and convert inbound enquiries into sales
- Hold needs-based sales conversations that identify client needs, recommend the right solution and secure the sale
- Explain product features, benefits, pricing and conditions clearly, and educate clients on self-service, Interactive Voice Response and their rights and obligations in line with the Code of Banking Practice
- Accurately capture applications and daily activity on the required tools, and adhere to all risk, compliance and Financial Advisory and Intermediary Services Act requirements
Requirements
- National Certificate in Banking (NQF 5)