- Gurgaon, Haryana, India
MSIP Cloud Operations Assurance for Managed Services
Responsibilities
- Overall responsibility for the day-to-day operations of managing Cloud & Packet Core Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, service desk, security management and monitoring, capacity planning, availability management, disaster recovery and routine update of services.
- Work on scope, definition, and design solution offerings; develop and drive end-to-end technical solutions.
- Drive operational excellence through automation, standardization, AI-driven operations, and continuous service improvement.
- Build and maintain strategies related to Cloud Infrastructure & Services and Packet core throughout the mobility network ensuring all performance and cost curves are closely managed.
- Drive the adoption and articulate the risks/opportunities from demonstrating Cloud Infrastructure.