- Katy, Texas, United States
- On-site
- Full-time · Entry
- 2+ years
Utility Billing & Customer Service Representative providing in-person and telephone support for utility accounts and community services in Katy, Texas.
Responsibilities
- Answer telephone calls and greet visitors
- Process utility payments and balance cash drawers
- Assist customers with billing, water consumption, garbage, and recycling questions
- Handle new utility service applications and account updates
- Scan documents and enter information into computerized systems
Requirements
- High school diploma or equivalent
- Nice to have: Bilingual English/Spanish
- Nice to have: Two years customer service or clerical experience