Technical Account Manager responsible for guiding enterprise customers in adopting and optimizing AWS services, acting as the primary technical advisor and voice of the customer.
Compensation
L'échelle salariale de base pour ce poste est indiquée ci-dessous. En tantqu'entreprise offrant une rémunération globale, Amazon peut inclure d'autres éléments dans son offre, tels que des primes à la signature et des unités d'actions restreintes (UAR).
Responsibilities
Help customers design and execute strategies to adopt AWS services
Provide technical guidance and best‑practice solutions
Maintain operational health of customers' AWS environments
Engage with senior leadership on incidents, trade‑offs, support and risk management
Travel up to 10% as needed
Requirements
Bachelor's degree or equivalent work experience
Nice to have: Experience with AWS services or other cloud offerings
Nice to have: Experience in internal enterprise or external customer‑facing environment as a technical lead
USA, CA, Santa Clara - 151,000.00 - 204,300.00 USD annually
Responsibilities
Provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep customers' AWS environments operationally healthy and resilient
Work with appropriate engineers and service teams to see issues through to resolution
Craft and execute strategies to drive customers' adoption and use of AWS services including EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT and more
Represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management
