Operational procedures knowledge jobs

GUEST SERVICES REPRESENTATIVE - Cape Hatteras/Outer Banks KOA 2027

Kampgrounds Of America, Inc. · Posted Nov 7, 2026

Open

Rodanthe, North Carolina, United States

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GUEST SERVICES REPRESENTATIVE - Cape Hatteras/Outer Banks KOA 2027

Kampgrounds Of America, Inc. · Posted Nov 7, 2026

Open

Rodanthe, North Carolina, United States

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Livingston - GUEST SERVICES REPRESENTATIVE Summer 2027

Kampgrounds Of America, Inc. · Posted Nov 4, 2026

Open

Livingston, Montana, United States
On-site
Temporary · Entry

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The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. Accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments.

Responsibilities

Greet all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift checklist, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.

Skills

English language fluency Decision-making ability Conflict management Operational procedures knowledge Confidentiality Valid driver’s license standard office equipment

LIV - GUEST SERVICES REPRESENTATIVE Summer 2027

Kampgrounds Of America, Inc. · Posted Nov 4, 2026

Open

Livingston, Montana, United States

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Guest Service Representative (GSR) responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.

Responsibilities

Greet all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift checklist, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.

Requirements

High school diploma or equivalent

Skills

English language fluency Decision-making ability Conflict management Operational procedures knowledge Fast-paced environment adaptability Confidentiality maintenance