The Regional Delivery Manager is accountable for achieving network KPI & budget targets for the regions they are responsible for. You will be expected to investigate the root cause of issues & trends to identify, and ultimately implement, opportunities for improvement and optimization.
Locations (3)
Calgary, Alberta, Canada
Winnipeg, Manitoba, Canada
Toronto, Ontario, Canada
Compensation
Compensation range: $93,360.00 - $110,000.00
Responsibilities
Full end-to-end ownership of Canada-wide Courier Supply Health to drive performance across key operational metrics, including on-time delivery, delivery times, undelivered orders, and courier rejections.
Budget accountability for delivering network costs within or under the regional budget (e.g. cost per order, centralised costs, etc.) for your assigned accountability within Canada.
Accountability for operational configurations across pay, incentives, utilisation, assignment logic, cost functions, etc. for your assigned accountability within Canada.
Implementation and administration of the desired configurations on an on-going basis (with support from central teams)
Evaluate potential changes from multiple angles, balancing analytical assessment with a pragmatic point of view. Communicate implications to stakeholders, influencing as needed.
Requirements
Bachelor's Degree or equivalent work experience in quantitative fields such as Business, Technology, Mathematics, Statistics
