- Johor, Malaysia
- On-site
- Full-time · Senior
Senior Thermal Customer Engineer responsible for maintenance and emergency repairs of Vertiv’s Thermal Management products and other contracted systems, requiring excellent customer rapport and ongoing communication.
Responsibilities
- Respond in a professional manner to all assigned service calls while on duty
- Perform all work in a safe manner and in accordance with established company safety policy
- Perform all work using good working practice and current codes of practice/legislation relevant to assigned task
- Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%
- Keep scheduling team informed of changes to your schedule and the status of all open jobs
Requirements
- Mechanical/HVAC Engineering or equivalent
- Nice to have: Environmental service experience
- Nice to have: Customer service