Technical Delivery Specialist
Quartz Health Benefit Plans Corp. (Quartz Benefits) · Posted Nov 12, 2024
- Remote, United States
- Remote
- Full-time · Mid
- $79K–$99K per year
- 2–8 years
Oversee the successful delivery of Digital Technology including CX and AI capabilities, ensuring initiatives are completed on time, within budget, and meet quality standards.
Compensation
Starting salary is based upon skills and experience: $78,800 – $98,500 plus robust benefits package
Responsibilities
- Supports efforts to ensure deliverables meet quality standards, compliance requirements, and customer expectations by providing direction to the teams as required.
- Tracks project dependencies and risks and supports mitigation activities, including maintaining risk logs, assisting with contingency planning, and escalating blockers to maintain delivery continuity.
- Follows established SDLC (Software Development Life Cycle) methodologies, organizational standards, and regulatory requirements by assisting with audits, code reviews, and documentation reviews at key project milestones.
- Tracks SLAs, KPIs (Key Performance Indicators), and delivery metrics to support consistent performance outcomes, reporting issues, and variances to leadership and contributing to corrective action planning.
- Reviews project schedules, resources plans, and deliverable timelines to help identify bottlenecks and support workflow efficiency improvements.
Requirements
- Bachelor’s degree in computer science, information technology, business management, or related field
- Associate degree in computer science, information technology, business management, or related field