- Edmonton, Alberta, Canada
- On-site
- Full-time · Entry
- CA$57K–CA$72K per year
- 3+ years
Provide accurate, responsive support while helping students navigate important records, processes and services, including enrolment data, achievement information, high school transcripts, and diplomas.
Compensation
$2,192.15 to $2,773.77 bi-weekly ($57,215 - $72,395/year)
Responsibilities
- Act as the first point of contact, exercising judgment and research to provide procedures for email, chat, and phone inquiries using applicable legislation, policies, and regulations.
- Support school and school authorities on school enrollments, courses, marks, student documents and and codes.
- Provide technical support to external stakeholders regarding emerging technology trends, browsers, devices, and software.
- Steward Alberta students’ enrollment and achievement data for high school (Grades 10 to 12) using the PASI System.
- Produce and coordinate high school transcripts and diplomas documents.
Requirements
- High School Diploma
- Nice to have: system quality assurance
- Nice to have: POPA requirements
- Nice to have: knowledge of the School Act
- Nice to have: knowledge of the Education Act