- New York, New York, United States
- On-site
- Full-time · Entry
- $70K–$90K per year
- 2+ years
The Technology Support Specialist II is an integral part of Latham’s Technology & Information Services team and will be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, while providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting.
Compensation
USD $70,000.00 - USD $90,000.00 /Yr.
Responsibilities
- Providing assistance to end users for firm-approved applications using a variety of different methods
- Performing regular maintenance on desktop and notebook computers, printers, monitors and peripheral hardware
- Setting up and configuring desktop and notebook computers and printers
- Meeting and coordinating with other local Technology department members on product installation, training, and support, and assisting or running projects on various issues as needed
- Setting up conference rooms to use technology services (e.g. presentations, video conferencing, and audio/visual elements)
Requirements
- High school diploma or an equivalent
- Bachelor’s degree or an equivalent in Computer Science or Information Systems
- Nice to have: Customer-focused role experience
- Nice to have: Software installations and upgrades, training, and technical documentation experience