- Syracuse, New York, United States
- Full-time · Entry
- 1+ years
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Responsibilities
- Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests
- Provides the first available appointment by matching patient preferences with specific scheduling guidelines
- Collects and coordinates accurate basic registration, demographic, and insurance information
- Processes multi-channel messages related to patient and physician requests
- Functions as a team member to organize and prioritize responsibilities to complete daily work assignments
Requirements
- High School degree or equivalent
- Nice to have: Medical scheduling experience
Skills
Benefits
- PTO for full-time employees
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances for full-time employees