Claims Service Specialist III - Springfield and Bridgewater Offices
Arbella Insurance Group · Posted May 11, 2026
- Springfield, Massachusetts, United States +1 more
- On-site
- Full-time · Mid
- $75K–$78K per year
- 3–5 years
Investigate and resolve first and third party material damage claims, maximizing customer service and minimizing net loss payout while managing litigation and contacting all insureds, claimants and witnesses.
Locations (2)
- Springfield, Massachusetts, United States
- Bridgewater, Massachusetts, United States
Compensation
Our current reasonable and good faith estimate of the annual salary range for this position is approximately $75,000 - $78,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.
Responsibilities
- Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
- Contacts all insureds, claimants and witnesses that may have information relating to the loss.
- Visit accident locations to examine, photograph, and diagram physical facts and conduct neighborhood canvasses.
- Inputs and retrieves information using the automated claims system.
- Evaluates case facts determining coverage, liability and reserves, and reports on settlement.