- Remote, Mexico
- Remote
- Full-time
Manage end-to-end commercial lifecycle for 10x Genomics products in Mexico, ensuring timely order processing, customer support, and coordination with global teams.
Responsibilities
- Process inbound purchase orders in ERP (Oracle) and CRM (Salesforce)
- Validate PO accuracy against pricing, terms, currency (MXN/USD), and product configuration
- Process orders within defined SLAs
- Manage order modifications, cancellations, and backlog or backorder communication
- Support end-of-quarter volume surges with elevated responsiveness and availability