- Buena Park, California, United States
- On-site
- Full-time · Associate
- $20 per hour
- 1–2 years
The Service Technician II provides end user software, hardware, and network support and assistance, diagnosing and resolving routine to somewhat complex hardware, software, and network related issues.
Compensation
$20.29 / hour
Responsibilities
- Monitors Service Desk communication channels.
- Responds and records service requests and incidents in the ticketing System.
- Updates tickets with appropriate information throughout the ticket life-cycle.
- Installs, supports, and upgrades computers, POS workstations, and associated peripherals and software.
- May create software installation packages or images.
Requirements
- Vocational Degree in IT
- Nice to have: CompTIA A+
- Nice to have: Network+