- Seoul, Seoul, South Korea
- Senior
- 5+ years
Provide advanced technical support for Packet Core network products and solutions, diagnosing and resolving complex issues across multiple regions.
Responsibilities
- Diagnose, analyze, and resolve technical problems to minimize operational impacts on customer networks.
- Provide advanced technical support for FLV, FFI and deployment, addressing complex technical challenges in customer deployments.
- Troubleshoot mobile/core network components (EPC/4G: MME, SGW, PGW, PCRF; 5G: AMF, SMF, UPF, PCF, NSSF, AUSF, UDM, NRF) and related functions.
- Take active part in emergencies, contributing to timely fault isolation and restoration of customer solutions and networks.
- Collaborate with product development teams to provide feedback that drives product enhancements and quality improvements.