The Associate Director, Oncology Patient Access Strategy and Marketing will play a critical role in shaping and executing the strategy for Patient Access Support Services (PASS) across the BMS portfolio, with a primary focus on oncology patient support programs.
Lead the content strategy, development, review, launch, and optimization of compliant PASS materials, communications, training resources, and tools for healthcare providers, office staff, field teams, hubs, vendors, and internal stakeholders.
Lead or support patient support programs for assigned brands and indications, including business rules, processes, launch execution plans, day-to-day operations, and alignment with brand and organizational objectives.
Serve as a subject matter expert on coding, coverage, payment, payer policy, affordability, and reimbursement across commercial and government payer channels; translate market and policy changes into program updates, communications, and training.
Incorporate patient, provider, field, and stakeholder insights into program design; partner with Access Reimbursement Managers (ARMs), PASS leadership, hubs, and matrix teams to address escalated cases, close access gaps, and improve the path to therapy.
Use benchmarking, research, surveys, dashboards, and performance data to identify trends, validate decisions, improve business rules and hub processes, monitor key performance indicators (KPIs), and recommend timely program enhancements.
The Associate Director, Oncology Patient Access Strategy and Marketing will play a critical role in shaping and executing the strategy for Patient Access Support Services (PASS) across the BMS portfolio, with a primary focus on oncology patient support programs.
Lead the content strategy, development, review, launch, and optimization of compliant PASS materials, communications, training resources, and tools for healthcare providers, office staff, field teams, hubs, vendors, and internal stakeholders.
Lead or support patient support programs for assigned brands and indications, including business rules, processes, launch execution plans, day-to-day operations, and alignment with brand and organizational objectives.
Serve as a subject matter expert on coding, coverage, payment, payer policy, affordability, and reimbursement across commercial and government payer channels.
Incorporate patient, provider, field, and stakeholder insights into program design; partner with Access Reimbursement Managers (ARMs), PASS leadership, hubs, and matrix teams to address escalated cases, close access gaps, and improve the path to therapy.
Use benchmarking, research, surveys, dashboards, and performance data to identify trends, validate decisions, improve business rules and hub processes, monitor key performance indicators (KPIs), and recommend timely program enhancements.
Requirements
Bachelor’s degree or equivalent
Nice to have: Prior management experience
Nice to have: Experience developing patient support, access, reimbursement, or healthcare marketing materials
