The Field Access Manager (FAM) will act as the main point of contact at designated accounts providing account management support to Healthcare Professionals (HCPs) and their staff on behalf of patients who are prescribed a product for approved indications.
Responsibilities
Expand advocacy within HCP offices and equip the staff, through education, to navigate the access and payer approval process, identify access barriers that the HCP must act on to overcome, and highlight HCP actions that support patient access to therapy.
Offer educational resources to support the entire patient’s journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues.
Coordinate utilization of the patient service platform to seamlessly support the customer and patient when office chooses the HUB or SP as their ideal path to approved therapy.
Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy is maintained.
Work cross functionally and collaboratively with partners in Sales, Market Access, Patient Services, Strategic Accounts and more to act as a process and payer expert.
Requirements
Bachelor’s degree required
Healthcare degree advantageous, including MS, RN, PA, PharmD, or similar advanced healthcare/scientific degree
Nice to have: Pediatric Endocrinology experience
Nice to have: Endocrinology experience
Nice to have: Previous launch experience in Access/Reimbursement role
The Field Access Manager (FAM) will act as the main point of contact at designated accounts providing account management support to Healthcare Professionals (HCPs) and their staff on behalf of patients who are prescribed a product for approved indications.
Responsibilities
Expand advocacy within HCP offices and equip the staff, through education, to navigate the access and payer approval process
Offer educational resources to support the entire patient’s journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues
Coordinate utilization of the patient service platform to seamlessly support the customer and patient when office chooses the HUB or SP as their ideal path to approved therapy
Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy is maintained
Work cross functionally and collaboratively with partners in Sales, Market Access, Patient Services, Strategic Accounts and more to act as a process and payer expert
Requirements
Bachelor’s degree required; Healthcare degree advantageous, including MS, RN, PA, PharmD, or similar advanced healthcare/scientific degree
Nice to have: Pediatric Endocrinology
Nice to have: Endocrinology
Nice to have: launch experience in Access/Reimbursement role
Nice to have: experience in other biopharmaceutical functions
Nice to have: Pediatric Endocrinology and/or Endocrinology experience
Nice to have: Launch experience in Access/Reimbursement role
Nice to have: Experience in other biopharmaceutical functions such as product marketing, managed care, field sales, case management or large healthcare practice