- Dallas, Texas, United States +1 more
- On-site
- Full-time · Manager
- Competitive salary + equity
- 5+ years
Build and own the financial infrastructure supporting its merchant-of-record business, overseeing the end-to-end payment lifecycle from customer authorization through settlement, supplier payment, cancellation, refund, and reconciliation.
Locations (2)
- Dallas, Texas, United States
- Winnipeg, Manitoba, Canada
Responsibilities
- Oversee payment authorization, capture, settlement, refunds, supplier payments, and financial reconciliation across all payment methods, currencies, markets, and booking scenarios.
- Serve as the primary business and operational owner of the Adyen relationship, including performance reviews, issue resolution, capability adoption, fee analysis, and commercial discussions.
- Establish processes and controls that connect each booking’s customer payment, processor settlement, supplier cost, refund activity, chargebacks, fees, and realized contribution.
- Develop workflows that ensure cancellations, partial refunds, supplier credits, and customer reimbursements are processed accurately, within service-level expectations, and without financial leakage.