Client Onboarding and Implementation Specialist
Bedrock Facility Solutions · Posted Aug 24, 2026
- Florida, United States
- Full-time
- 3+ years
Guide new clients from signed agreement through a successful launch, configuring the Pebble platform and coordinating implementation activities.
Compensation
This is a full-time W-2 position with a competitive base salary and a performance bonus. The position includes the compensation range displayed on this posting.
Responsibilities
- Lead client kickoff meetings and establish clear implementation plans, responsibilities, and launch dates.
- Gather information about client locations, users, assets, service categories, approval rules, emergency procedures, access instructions, and reporting needs.
- Configure client accounts, locations, users, permissions, workflows, and notification settings in Pebble.
- Import, review, and validate client data before it is entered into the production environment.
- Document dispatch rules, spending approvals, escalation procedures, after hours requirements, and invoicing expectations.