- Melbourne, Victoria, Australia
- Full-time · Director
As a Regional Practice Lead, you will combine people leadership, delivery oversight, and subject-matter expertise across multiple clients and countries within your region, accountable for raising the standard of delivery excellence, developing talent, and ensuring consistency of practice.
Responsibilities
- Set the regional vision and motivate your team of Client Delivery Leads (CDLs) by providing clear, actionable goals and fostering a culture of psychological safety.
- Directly manage the growth and performance of CDLs, including responsibility for people development, compensation reviews, and the ongoing upskilling of the team.
- Drive alignment between regional client needs and Kraken’s product strategy.
- Monitor high-impact programs and project outcomes, focusing on minimising Time to Value (TTV) for clients during migrations and BAU phases.
- Lead regional recruitment and capacity planning to ensure sustainable workload distribution.