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Sr. ESM Platform EngineerNew
DDN · Santa Clara, US
Senior

+10K new in the last hour

Sr. ESM Platform Engineer

DDN · Posted Nov 11, 2026

Santa Clara, California, United States
Senior
7+ years

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Lead engineer for selection, implementation, and ongoing support of an enterprise service management platform.

Responsibilities

Select and implement ESM platform
Configure and roll out platform
Plan transition from existing platform
Establish configuration standards
Build employee service portal

Requirements

Nice to have: HR service delivery
Nice to have: Facilities service delivery
Nice to have: Legal service delivery
Nice to have: Virtual agents
Nice to have: AI-assisted service

Skills

Enterprise service management ITSM ESM ServiceNow Freshservice Jira Service Management API integration Scripting Platform workflow tools

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