Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
Average compensation for this position is $60,000 with top performers earning $150,000
- Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
- Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
- Consistently follow up with customers for approvals and updates, creating urgency, and trust through timely communication.
- Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
- Own the customer experience from drop-off to delivery, ensuring every interaction ends with satisfaction and repeat business.
- 401k matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program (EAP)
Automotive Service WriterCoughlin Automotive · Marysville, US